Tag: case studies

Continental Reinsurance, a pan-African reinsurance company headquartered in Lagos, has a documented strategic plan based on balanced scorecard framework but required that this be professionally reviewed and cascaded down the organization. BSWA was invited to review the strategy and to guide the alignment of all the organization around the strategy.

• Conducted online Executive BSC workshop attended by senior management to refresh BSC knowledge and set the stage for smooth engagement
• Review and revalidation of the enterprise strategy
• Cascading of the enterprise strategy to 9 Departments and 7 Regional Offices/Subsidiaries in Africa

Training of Heads of Department and other appraisers on the development of individual SMART objective scorecards and review of developed scorecards for quality assurance.

NDIC contracted BSWA as Spider Strategies Inc reseller for automation of the Corporation’s Balanced Scorecard System to facilitate performance reporting and analysis. BSWA was also engaged to run in-house training programs on PUMP Performance Measurement Blueprint and Professional Balanced Scorecard Certification.

• Ensured the hardware requirements were in place
• Liaised with Spider Strategies and facilitated installation of QuickScore and Spider CONNECT on the Corporation’s server and performed user acceptance testing
• Conducted the training for in-house system administrators
• Assisted with building sample balanced scorecard structures in QuickScore (now Spider Impact)
• Ran in-company PuMP program for 14 executives (Nov 2018) and Balanced Scorecard Professional Certification boot camp for 16 executives (Oct 2018 and Sept/Oct 2021).